Our click and collect service
It's easy to click and collect from Cheese Factor
1. Add your items to the basket and at the checkout enter a note in the comments, stating which day you would prefer to collect. Let us know here if you would like to wait with your car outside the shop while we load your items.
2. When you have paid for your shopping, you should receive an automated receipt within a few minutes (check your spam folder if it doesn't come through). We'll also send a personal email to you within one working day - to confirm when your order will be ready. If there are any items out of stock we will suggest something similar (most of our products are easy for us to replenish quickly).
3. Collect from Cheese Factor, 10 The Market Hall. You are welcome to wait with your car outside the shop for a few minutes while your shopping is loaded by the Cheese Factor team. You are also welcome to come inside, although we do ask that a maximum of 2 customers enter the shop at any one time to maintain social distancing guidelines. We're also installing screens for added safety.
If you have any questions, please contact us via email or phone.